Privacy Policy
Effective Date: 16/02/2025At Inova Global, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our chatbot services. By using our services, you consent to the data practices described in this policy.Information We Collect
We may collect the following types of information:Personal Information: Name, email address, phone number (if provided).
Usage Data: Details of your interactions with the chatbot, including queries, responses, and usage patterns.
Cookies and Tracking: We use cookies to improve your experience. Cookies help us understand how you interact with the chatbot, which allows us to optimize our services.How We Use Your Information
We use your information to:
Provide and improve the chatbot service.
Personalize your experience based on your interactions.
Respond to inquiries, support requests, or provide customer service.
Monitor chatbot performance and troubleshoot issues.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. You may request the deletion of your personal information at any time.Data Security
We implement reasonable and commercially acceptable security measures to protect your personal information. However, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating the chatbot service, provided they agree to maintain its confidentiality.Your Rights
You have the following rights regarding your personal data:Access: You may request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your data, subject to legal requirements and our retention policy.
Withdrawal of Consent: You can withdraw consent for us to collect or process your personal data at any time, although this may affect your ability to use the chatbot.
If you're located in the European Union, you also have rights under the General Data Protection Regulation (GDPR).International Data Transfers
Your data may be stored or processed in countries outside your own. If you are located in the European Union or other jurisdictions that impose restrictions on cross-border data transfers, we will comply with applicable laws to ensure that your personal data is protected.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted here with the effective date. Please review this page periodically to stay informed about how we are protecting your data.Contact Us
If you have any questions or concerns about your privacy, please contact us at:
[email protected]
Disclaimer
Effective Date: 16/02/2025The information provided by the Inova Global chatbot is intended for informational purposes only. While we strive for accuracy, we make no guarantees regarding the completeness, reliability, or accuracy of the information provided.No Professional Advice
The chatbot does not provide professional advice, including but not limited to legal, medical, or financial advice. For any such advice, please consult a licensed professional.Limitation of Liability
Inova Global is not responsible for any direct, indirect, incidental, or consequential damages that may result from the use or inability to use the chatbot, or from any reliance on its responses. We are also not responsible for any losses incurred from third-party links or integrations provided through the chatbot.Third-Party Links
The chatbot may provide links to third-party websites. These links are for convenience only, and we do not endorse, guarantee, or take responsibility for the content, services, or privacy practices of these third parties.No Warranties
The chatbot is provided "as-is," and we make no warranties, express or implied, regarding the chatbot's performance, functionality, or availability.Changes to This Disclaimer
We reserve the right to modify or update this Disclaimer at any time. All changes will be posted here with the effective date.
Terms Of Service
Effective Date: 16/02/2025By accessing or using the chatbot service provided by Inova Global, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use the chatbot.Services Provided
Inova Global provides a chatbot service that automates tasks and provides AI-driven assistance. We make no guarantees that the chatbot will meet your specific requirements or be free from errors. The chatbot is provided "as-is," and you use it at your own risk.User Responsibilities
You agree to use the chatbot service responsibly and not for any unlawful, harmful, or malicious activities. Specifically, you agree not to:- Misuse the chatbot by submitting offensive, fraudulent, or illegal content.
- Disrupt the operation of the chatbot or interfere with its servers.
- Engage in activities that may damage, disable, or overburden the chatbot.Intellectual Property
All content and intellectual property associated with the chatbot, including software, design, and content, is owned by Inova Global and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or exploit this content without permission.Indemnification
You agree to indemnify and hold harmless Inova Global, its affiliates, officers, employees, and agents from any claims, losses, liabilities, or expenses (including legal fees) arising from your use of the chatbot or violation of these Terms of Service.Limitation of Liability
Inova Global’s liability, if any, for damages arising from your use of the chatbot is limited to the amount you paid for access to the chatbot. We are not liable for any indirect, incidental, consequential, or special damages, including loss of profits or data.Termination
Inova Global reserves the right to suspend or terminate your access to the chatbot at our discretion, particularly if you violate these Terms of Service or engage in prohibited activities.Jurisdiction and Dispute Resolution
These Terms of Service are governed by the laws of [Your Country/Region]. Any disputes arising under these terms shall be resolved in the courts of [Your Country/Region], unless otherwise agreed upon.Modifications to These Terms
We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page with the updated effective date. Your continued use of the chatbot after the changes constitutes your acceptance of the revised terms.Contact Us
For questions or concerns regarding these Terms of Service, please contact us at
[email protected].